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Chandler Hospital Emergency Department

Evidence Based Design Features: 
Acuity adaptable rooms (standardized shape, size, headwall to eliminate transfers with condition changes)
Alcohol based hand rub dispensers
Artwork of nature settings
Building orientation to maximize patient access to sunlight
Ceiling mounted lifts
Decentralized supply locations
Flexibility for family/ patient lighting control
HEPA filters
High visible hand wash sinks
Integrated way-finding (pre-arrival, maps, architectural/ visual cues and signs)
Large patient room windows with views to nature
Single bed rooms
Surfaces and finishes to reduce contamination
Surfaces and finishes to reduce noise
Wide/ double bathroom doors in patient rooms
Healing environment that is nurturing, therapeutic, and reduces stress

The University of Kentucky Chandler Hospital opened their new Emergency Department in July 2010. This is the first of several phases for the $530M project that will continue for the next few years.  The new 40,000 SF Level 1 Trauma Center and ED is twice as large as the old ED and has a separate pediatric emergency center with its own entrance, registration, waiting, and treatment areas.  The new ED also uses a pod design concept, allowing for flexibility during peak and off-peak periods, a Fast Track model of care, and a chair-centric room, where less acute patients are evaluated and treated while in a recliner, instead of the traditional bed or stretcher.  (Impacts of the chair-centric model will be the focus of their first Pebble Research study.)

 

Local news coverage boasted of the latest technological advances used in the facility: “including special wayfinding touch screen kiosks to help patients get where they need to go, electronic documentation of high-risk cases, computerized order entry, Wi-Fi coverage in waiting areas, and wireless and mobile x-ray and endoscopy carts to speed delivery of care to patients. In addition, the department incorporates the "Quiet ED" concept which reduces overhead announcements by using specialized communication devices.” (University of Kentucky News, July 12, 2010)

Other Anticipated Outcomes: 
Left Without being Seen
Improve Ergonomics
Improve Patient Satisfaction
Improve Response Time
Improve Staff Satisfaction
Improve Workflow and Process
Reduce LOS
Reduce Staff Turnover
Reduce Workplace Injuries
ROI