Palomar Pomerado Health
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Escondido, CA
www.pphs.org
PPH is renovating two hospitals and building a new one, with the goal of opening the "best public hospital in America in 2011." To achieve this, it has created staff Champion Teams who, working with Center for Health Design “coaches", have researched the impact of several evidence-based design principals on quality, customer service, financial strength, and workforce/workplace development.
PPH also plans to obtain current and pilot project measures for a variety of operational and health related outcomes in the next six years. This will form a baseline for changes that will occur as a result of the cultural transformation and new building designs that will be taking place as a result of The Champion Teams’ work.
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