Care Everywhere: Exploring the Shifts in Virtual Care

Course Description

This course outlines how telemedicine and virtual care enable healthcare organizations to meet value based care goals. The course explores the changes in virtual care delivery from pre-pandemic to peak-pandemic, and outlines factors affecting virtual care in the future. It provides space design considerations for optimizing the experience for all involved--the clinician, patient, and family/guests.

Learning Objectives

1. Gain insight into the healthcare industry's evolving efforts to serve an increasingly diverse and complex range of user needs.
2. Become aware of the growing importance of telemedicine and the impact that technology is having on its practice.
3. Understand the need for space design that addresses and accommodates the demands and delivery of telemedicine.
4. Recognize space design principles that consider work processes, technology, and the human experience of delivering and receiving telemedicine care.

Presenters: Gail Caldwell, Clinical Strategist and Michelle Ossmann, PhD, MSN, AAIA, Director of Knowledge and Innovation, Herman Miller, Inc.

This program is by invitation only.