This course outlines how telemedicine and virtual care enable healthcare organizations to meet value based care goals. The course explores the changes in virtual care delivery from pre-pandemic to peak-pandemic, and outlines factors affecting virtual care in the future. It provides space design considerations for optimizing the experience for all involved--the clinician, patient, and family/guests.
- Gain insight into the healthcare industry's evolving efforts to serve an increasingly diverse and complex range of user needs.
- Become aware of the growing importance of telemedicine and the impact that technology is having on its practice.
- Understand the need for space design that addresses and accommodates the demands and delivery of telemedicine.
- Recognize space design principles that consider work processes, technology, and the human experience of delivering and receiving telemedicine care.
Presenters: Gail Caldwell, Clinical Strategist and Michelle Ossmann, PhD, MSN, AAIA, Director of Knowledge and Innovation, Herman Miller, Inc.
This program is by invitation only.