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Condition Critical

Course Description

Clinicians are under pressure to provide exemplary care, yet ever-changing industry demands are contributing to the lowest level of engagement among their peers. You’ll hear the reasons why workplace design is an important factor in improving both the clinician’s and patient’s experience. You will also learn how workplace design can have a significant impact on clinician behaviors, attitudes, well-being, and ultimately organizational health. Finally, you will explore the implications of design for clinician resiliency, respite, and restoration.


Learning Objectives

  • Explain the difference between engagement and burnout, as well as their relationship to job demands and attributes. 
  • Understand the impact of physical, emotional, and social stressors on clinicians and clinical performance.
  • Explore existing literature that reveals the pressing need for interventions that improve working conditions for clinical staff.
  • Learn from Evidence-based Design research findings focused on design interventions that promote restoration for clinicians, and identify design interventions to promote clinician restoration in healthcare workplaces.

Presenters: Michelle Ossmann, PhD, MSN, AAIA, Director of Healthcare Knowledge and Innovation, and Gail Caldwell, RN, BSN, Clinical Strategist, MillerKnoll


EDAC Course ID:
July 18, 2022 to July 18, 2025
Class Frequency:
Lecture/Educational Session