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The Center for Health Design


The Wicked Problem of Waiting Rooms:
It’s About People, not Process

July 24, 2014
11:00 am Pacific/2:00 pm Eastern

Whether it’s an Emergency Department, a dentist’s office, or an ICU, the waiting room is one of the few spaces common to almost every healthcare setting, and healthcare designers have a wealth of experience in conceiving this space. However, once built, the waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy.

Join us for this webinar and learn of successful waiting room designs that provide a positive experience for patients, their families, and staff and provides a design checklist for consideration during the design process.

Webinar Presenters:

Barbara Huelat, FASID, EDAC, AAHID

a J. Huelat is one of the field’s preeminent experts and prominent speakers on healthcare design and technology. Her life’s work has been to prove that design can impact human outcomes. Ms. Huelat has been engaged in creating healing environments with more than 300 healthcare organizations.

Melissa Piatkowski, EDAC

With a professional background in both architecture and social science, Melissa Piatkowski’s research focuses on the relationship between the built environment and health. Expertise in Design Research gives her the tools to evaluate the success of Healthcare projects through Pre and Post Occupancy Evaluations and side-by-side comparison studies


Detailed biographies and webinar learning objectives here.

Final Call for 2015 EFA Conference Call for Presentations
Deadline is
Next Friday  -  July 18, 2014

There is one week left to submit presentation proposals to be considered for the Environments for Aging Conference, 2015.  We are now accepting and welcome presentation proposals that are suited to our educational foci that includes:
  •     Considerations for effective aging environments
  •     Innovative household/housing models
  •     Innovations in design and planning
  •     Aging-in-place/universal design
  •     Solutions that enhance the human experience
  •     Future-focused models
  •     Trends towards independence and wellness
  •     International perspectives
  •     Public/private partnerships
  •     The impact of technology and product innovations
  •     Innovative projects and community programs
  •     Evidence-based design research studies/reports
  •     Green design and sustainability
  •     Remodeling and repositioning of existing facilities
  •     The continuum of care
  •     Dementia and other cognitive challenges
  •     Funding considerations

To submit a presentation proposal, click here.


30% Off Just Published Indispensible Guide -
Medical and Dental Space Planning: A Comprehensive Guide to Design, Equipment, and Clinical Procedures,
  4th Edition

Today through August 31, you can save 30% off the list price for an essential  guide that provides an "inside look" at what goes on in each specialist's office and how to create an efficient, thoughtful design that supports the practice and the types of equipment that are used. Illustrated with more than 600 photographs and drawings, Medical and Dental Space Planning is a crucial tool for interior designers and architects as well as dentists, physicians, and practice management consultants. To save 30%, click here and add Medical and Dental Space Planning, 4th edition to your shopping cart. Then enter MDSP4 in the Promotion Code field during check out, and click the apply discount button for savings to be calculated.

Author Information:
Jain Malkin, CID, AAHID, EDAC, is founder of the firm Jain Malkin Inc., a leader in the field of evidence-based design for healthcare facilities. The author of several books on healthcare design, including A Visual Reference for Evidence-Based Design, she consults from her studio in La Jolla, California. Malkin serves on the board of The Center for Health Design and lectures widely on excellence in healthcare facility design.


2014 HCD  Remodel/Renovation Competition
The top 3 projects in both categories of Dining Area and Ambulatory Care Environment - will be posted online at Readers will vote for their favorite designs. Registrations due July 15, presentations due August 5. Details here.

Last Chance to Attend an Online EDAC Study Session FREE!
Thinking About Becoming EDAC Certified?  Now is the time to get registered for the EDAC Exam. Those who register between May 15 and July 15 will get access to one online EDAC Exam Summer Study Session - view the EDAC Exam prep videos and Q&A with EDAC experts - all FREE.

Healthcare Design Academy
The next Healthcare Design Academy is  August 7-8, 2014 in Dallas, TX. Four tours include: 
1. Children's Medical Center of Dallas 
2. Forest Park Medical Center in Fort Worth
3. UT Southwestern Medical Center - Hard Hat Tour
4. Texas Center for Proton Therapy

More info here.


On-Demand ICONS and Innovators Webinar Library Grows
Need CEUs? We constantly add to our on-demand webinar library and each webinar offers EDAC and AIA CEUs. Watch any or all on-demand ICONS and Innovators webinars at your convenience, here.

Improving Healthcare with Better Building Design
This book includes stories that will educate and inspire you not only to build a new structure, but to create the optimal healing environment for patients, staff, and visitors. Read more here.

EBD Journal Club
Did you miss the any of the past EBD Journal Clubs?  Not to worry, you can watch them and get CEUs here.


About Us:
The Center for Health Design is a nonprofit 501c(3) whose mission is to transform healthcare environments for a healthier, safer world through design research, education and advocacy.

Looking for ways to support our work?
Become EDAC Certified, Join our Community of Affiliates; Become a Pebble Partner; Add to our Knowledge RepositoryDonations make a difference; Watch our on demand webinars; Ask us about volunteer opportunities. Like us on Facebook; Contact us.


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Concord, CA 94520
United States

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