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Realizing the Benefits of a Human-Centered Approach in Behavioral Health

Join us to hear that while an entrance can open to a world of effective mental health care for patients, the door, itself, can set a tone that either creates fear or comfort. Such non-linear connections between patient and the environment has the power to build a relationship that improves care delivery by meeting patients where they are and keeping them at the center of care. This session explores the strategies and cost implications of a human-centered approach to design that leverages tangible and intangible elements to strengthen staff-patient connections, facilitate innovations, and create a safer place for behavioral health care.