This webinar will integrate key takeaways from how collaborative planning for community solutions, coupled with evidence-based design practices, are poised to set a new standard of mental health and addiction crisis care for Franklin County’s (Ohio) 1.3 million residents with the introduction of the Franklin County Crisis Care Center in Spring 2025. The crisis care center will be a state-of-the-art facility built to serve nearly 80 individuals at any point-in-time and a projected peak annual service volume of more than 34,500 encounters. Details provided will include how Alcohol, Drug and Mental Health Board (ADAMH) identified the need for the program, how the right partners were identified and brought to the planning, funding, and implementation tables, and how the innovations born from the collaborative planning will move best practices in crisis care services forward.  Presenters will share the project from three distinct perspectives: community activation, an evidence-based care delivery model, and the design process to create a built environment suited to all stakeholder needs. The resulting facility design is informed by research and best practices with a peer-supported service delivery model at its foundation.

Presenters will also introduce the Recovery Innovations (RI) model of crisis care that focuses on warm and welcoming healing spaces as one of the catalysts that provides the opportunity for someone in crisis to determine their recovery pathway. See how the Crisis Care Center supports this model and specific areas of facility design that will support three distinct levels of care: behavioral health urgent care, crisis stabilization, and inpatient services.