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Webinar: Well-Connected: Optimizing the Outpatient Environment

When: December 17, 2018
Time: 11:00am Pacific
Price: $65 Individual View/$150 Group View

1 unit EDAC continuing education
1 unit AIA continuing education

CEU forms available for download during webinar*


This webinar provides attendees with a case study overview of the 2018 Center for Health Design Touchstone Award winning ProMedica Health and Wellness Center. Attendees will gain an understanding of the impact the physical environment has on productivity and throughput and how the relationship between facility design, human experience and organizational efficiency in the outpatient healthcare setting is undergoing a paradigm shift. There is an urgent need to investigate the changing expectations from clinics and how the facility design community must position itself for a timely response.

Attendees will hear about a year-long study that was conducted in 2 parts, a pre and post occupancy analysis of 4 clinics that were planned to move into a new consolidated building. Reported, observed, and spatial data were analyzed together to understand the patterns that emerged. The new building combined 11 physician practices from buildings across the city into one – the ProMedica Health and Wellness Center, a convenient one-stop shop for patients that would enhance clinical collaboration creating a holistic approach to health and wellness.


Learning Objectives

  • Develop an understanding of the mapped clinical workflows of physicians and medical assistants for primary care and specialty care clinics.
  • Understand how the physical environment impacts productivity and patient throughput in outpatient clinics.
  • Identify design elements that reduced clinical walking distances.
  • Explore the design strategies for reducing real state costs by consolidating & standardizing clinical modules.


Presenting Faculty

Camilla Moretti, AIA, ACHA, Lean Six Sigma GB, LEED AP BD+C, HKS, Inc.
A native of Brazil, Camilla Moretti's resume includes planning, design and research for large-scale healthcare facilities around the world. A Lean Six Sigma Green Belt, she studies and facilitates workshops on operational, logistical and functional issues to enable the team and user groups to make design decisions that promote operational best practices and evidence-based design strategies. In addition to her project work, Camilla is heavily involved in applied research projects and how they can lead to innovative design. Her work represents over 7 million square feet and more than 1.5 billion dollars in domestic and international projects. As the director of Planning for the Midwest region, she has designed projects for renowned healthcare systems such as ProMedica Health system, Parkview Healthcare, Children’s Healthcare of Atlanta, and Piedmont Healthcare.


Steve Jacobson, AIA, ACHA, LSSGB, LEED AP, HKS, Inc.
Steve has over two and a half decades of experience dedicated exclusively to healthcare architecture. His regional, national and international responsibilities include business and financial operations, business development and client relationships in addition to providing project oversight, medical planning and design expertise on select healthcare projects. From conceptual visioning through design development, Steve interfaces with planning, interior and exterior design efforts. He is recognized by clients for his value in strategic thinking, team leadership, problem solving and planning knowledge. Steve is actively involved in leading future visioning and the design process in collaboration with executive client leadership and multi-disciplinary teams.