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Webinar: Post-Acute Environments – What’s Wrong With Them?

When: February 14, 2019
Time: 11:00am Pacific
Price: $65 Individual View/$150 Group View

1 unit EDAC continuing education
1 unit AIA continuing education

CEU forms available for download during webinar*


This webinar is free to our Affiliate+ members.


Faced with the challenges of delivering on the quality care proposition associated with the population health, with the value-based payment system, and CMS Star ratings, healthcare providers have begun collaborating in new ways to manage chronically ill populations, eliminate the need for hospital re-admissions, and improve patient outcomes, while lowering healthcare costs. Acute and post-acute care providers understand that they must achieve the required metrics including percent re-admissions to hospitals, resident falls, resident infections, resident mortalities, integration, physician alignment, controlling total continuum of care costs, and achieving a sustainable margin - if they are to survive, and thrive.

Competitive, therapeutic environments will be critical.

Findings from research associated with thirty post-acute care facilities will be shared, exploring “what’s wrong” with many existing facilities and what is needed. Researched, transformational, built facility solutions will be presented, including a new state of the art memory care facility in Illinois. Learn the evidence-based, best practice design benchmarks for 21st century post-acute environments.


Learning Objectives

  • Understand what typically comprises Post Acute services; learn key differences between post-acute and acute care environments; review the required business results areas; and examine current challenges facing post-acute business providers today.

  • Appreciate key resident safety concerns; hear about regulatory compliance requirements that are different from acute care; grasp key resident needs and solutions that will limit or prevent accidental injuries or deaths of occupants.

  • Know what’s wrong with many existing facilities; and learn about aspects of architecture that have beneficial effects on occupants.

  • View best practice design solutions that engender positive emotional and healing responses from occupants; and explore a new memory care facility that has been wildly successful: Case Study: Caledonia Memory Care Facility, North Riverside, Illinois.


Presenting Faculty

Constance Nestor, EDAC, FACHE, LEAN, FEMA, March, Managing Director, Nestor Associates, Chicago, IL

Constance is a leader in the healthcare planning and design industry.  As a seasoned healthcare advisory consulting practice leader, health care provider, and planner/programmer/designer with nearly 25  years of experience, Constance has enabled providers to achieve desired results in business strategy, architectural planning/ design/ construction services, capital facilities solutions, facilities management services, healthcare service operations performance improvements (clinical and non-clinical), business transformation, mergers and acquisitions, integration, ROI based financial solutions, and life safety/ environment of care, for healthcare provider systems, academic medical centers, children’s facilities, behavioral health environments, post acute organizations, physician group practices, and other healthcare and research  institutions (non-profit, for-profit, government and military) from small business transformation projects to large complex, multi-use new medical city development.  She is passionate about delivering favorable patient outcomes, patient safety, infection prevention, human dignity, efficient operations, and engaged pride in wonderful environments of care – at lower costs and with sustainable margins.

Gus Noble, President, Caledonia Senior Living and Memory Care, North Riverside, IL

Gus Noble is the President of the Illinois Saint Andrew Society (CHICAGO SCOTS & Caledonia Senior Living and Memory Care.) Established in 1845, the Society is the oldest 501(c)3 charity in Illinois and one of the world’s largest Scottish cultural organizations. The Society’s mission is to nourish Scottish identity through service, fellowship and celebration of Scottish culture. The Society is also proud to offer a range of outstanding elder care services at the Scottish Home.

Gus was born in 1969 in Dundee, Scotland. He grew up in Duns, in the Scottish Borders. In 1992 after graduating from the University of Stirling, Gus moved to Chicago where he worked for the British Consulate General Chicago for 7 years. During this time he concentrated on developing UK-US trade and investment. In 1999 Gus completed a Business to Business Marketing Strategy course at Northwestern University’s Kellogg Graduate School of Management. Following 1999’s devolution of government authorities in the United Kingdom, Gus established and operated the first overseas office of the Welsh Assembly Government in Chicago. Gus took up his current appointment in August 2004.

Gus serves on the Boards of the Admiral at the Lake and the Rotary Club of Chicago (ROTARY ONE), the world’s first Rotary Club. Gus is a core member of the Chicago Cultural Alliance and is a member of the President’s Circle of the Chicago Council for Global Affairs. Gus’s interests include playing music and golf and supporting Newcastle United Football Club.