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Webinar: Behavioral Health Outpatient Care in the Post-Pandemic World

When: July 30, 2020
Time: 10:00am Pacific
Price: FREE**

1 unit EDAC continuing education
1 unit AIA continuing education**
IDCEC credit also available**

CEU forms available for download during webinar


In the past, healthcare design has for the most part evolved gradually over time. We adapt our designs based on new research, insights, and lessons learned from previous experience. The COVID-19 pandemic, however, requires us to make an abrupt shift in the way we think about facility needs. The pandemic has resulted in many changes to the way we deliver and receive health care services, and our buildings need to adapt to those changes. This requires us to approach design with a different set of priorities as we have in the past.

This webinar will explore the impact the pandemic has had on outpatient behavioral health care. Presenters will share insights and lessons learned from care providers, discuss systemic changes to reimbursement and operations, evaluate what changes will remain in the future, and explore essential design considerations for behavioral health outpatient care that we need to embrace as we transition into the “new normal” of the post-pandemic world.


Learning Objectives

  • Understand how the pandemic has impacted outpatient behavioral health care.
  • Identify pandemic-inspired changes to reimbursement and operational models.
  • Explore new priorities and solutions related to outpatient behavioral health design.
  • Formulate conclusions about what changes will remain, and what will return to normal.


Presenting Faculty

Kathleen Woods, MSN RN, CEN, EDAC Senior Healthcare Consultant, HDR
As a senior healthcare consultant for HDR, Kathleen Woods brings over 30 years of experience in healthcare delivery and executive leadership. She has expertise in adult and pediatric emergencies, trauma, disaster management, critical and acute care, as well as Behavioral Health and community care navigation.

Kathleen has experience in streamlining new workflows while integrating various IT systems to improve team communication, and enhance the patient and family experience. She has received national recognition for her ability to lead large diverse groups through complex transformational change.

She recently completed a fellowship in patient safety and leadership with the American Hospital Association/ National Patient Safety Foundation (AHA/NPSF). Kathleen has served as a consultant for the Ascension Health System and the New York Presbyterian system, streaming care to improve quality and gain efficiencies. She received the National Gold award for improving the patient experience. Prior to joining HDR, she has provided interim executive leadership to outside firms, serving as a mentor to new leaders. 

Brian Giebink, AIA, LEED AP, Behavioral Health Planner, HDR

Brian Giebink is a behavioral health planner and architect with HDR. He has a deep understanding of current research and trends in behavioral health design and uses his expertise to create innovative, research-based solutions that improve the patient experience in mental health environments. Brian has served as the behavioral health expert on numerous projects around the world, holding roles in planning, design, and consulting for inpatient, outpatient, community, and educational facilities, guiding project teams towards improved outcomes in behavioral health environments.

At HDR, Brian leads the behavioral health design studio, introducing current trends and design strategies to a broader HDR team and works with smaller focus groups to discuss and develop strategies to improve the mental healthcare environment for patients and staff. In addition to building design, Brian works with manufacturers to design and evaluate furniture and accessories for behavioral health environments, focusing on improved safety, comfort, functionality, and aesthetics.

Brian is on the FGI 2022 Health Guidelines Revision Committee focusing on behavioral health design in the emergency department, and has been recognized nationally for his contributions to the field.