Lisa Sundahl Platt's firm is a Human Experience research and Innovation Management solution provider that works with US and International health, wellness, and continuing care organizations seeking to implement transformational change. Her expertise is in working with cross-functional quality and performance improvement teams to facilitate process optimization and to increase product and service delivery efficiency, safety, and outcome reliability. Lisa has served as a research primary investigator and authored several publications related to the impact of systems on human health and well-being.
She holds a Masters of Science in Industrial-Organizational Psychology and is nearing completion of her Doctorate in Systems Science with a Health Systems Engineering focus at SUNY Binghamton. Her research concentration is on Human Factors and Population Health systems resilience. She is an ASQ Certified Six-Sigma Black Belt expert in Lean and Statistical Process Control of healthcare service and product delivery processes. Her professional background includes over twenty-five years of tenure in the field of organizational strategy, human development, and environmental planning and sustainability management. She currently holds professional licenses with the States of Tennessee and Florida Boards for Architecture, Engineering and Design regulation, Evidence-Based Design Accreditation and Certification with The Center for Health Design, and is a US Green Building Council LEED Accredited Professional for Building Design and Construction.