Shannon is a Principal and the Healthcare Practice Leader in the DC office of HKS for the mid-Atlantic and northeast United States. With a focus on design for health, Shannon Kraus’ projects result in innovative solutions that balance clinical improvement with environments that strive to help improve the health of the communities they serve. He has been an integral part of the design and planning of more than 20 million square feet of healthcare projects all over the globe.
How far do you go to involve your patients as a valued part of your organization? The answer may become increasingly important over the next few years. In the current healthcare climate, accrediting bodies and insurers are expecting providers to step up their efforts to design their care models in such a way as to encourage patients to take an active role in their own medical care.
The value of taking a patient-centered approach to providing healthcare seems obvious. After all, the patient is the one who ultimately reaps the benefits of good health, so shouldn’t he or she also have the chance to take an active role in his treatment process, guiding his own outcomes? That’s the premise of a Patient-Centered Medical Home. Yet for healthcare organizations that provide a safety need for low-income and high risk populations, getting some of the poorest and sickest patients involved in their own care can be quite challenging.
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