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Hancock Health Strategic Facility Planning

October 2017
Member Project




Hancock Health engaged Navigant to take a strategic view at how their ambulatory network was configured to support their goals amid a rapidly changing healthcare landscape.

Navigant was engaged to advise on the following:

  1. How are the regional demographics of Hancock Health service areas changing and how might this impact the demand for their services and placement of facility resources?
  2. About Hancock Health
    Hancock Health is a full-service not-for-profit healthcare network based in Indiana.  The health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women’s clinics, family practices, and the Sue Ann Wortman Cancer Center.  It is only one of eleven independent providers with an ownership interest in Suburban Health Organization with the aim of promoting quality, efficiency, and patient access in the communities they serve.
    What are Hancock’s current market opportunities across geographies and where they might there be potential for collaboration with other providers in the market?
  3. What are the “aggressive” and “conservative” volume projection scenarios, considering the shift to value based care, to frame the possibilities?  And how does ambulatory strategy influence the volume projections?  What are the near-term and long-term facility implications of these?
  4. What are the priority facility investments over the next 3 to 10 years? And what is the associated strategic capital required for implementation?  



Navigant worked with the Hancock administrative leadership team and board to create a common understanding of the market situation, structural changes and key trends likely to impact Hancock Health and generated a clear roadmap for implementation.  The team brought considerable analytic capability to bear on the project, enabling the leadership team to make clear decisions in this complex situation.


Because of the insightful analysis and collaborative process, Hancock is deep into implementation of the recommendations and expects very promising results.  


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