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Insights & Solutions

    Blog
    April 2015 Blog

    Patient-centered care is a hot topic today. But do you know how to integrate this concept into your operations and settings? If not, you could be missing out on some key elements that can strengthen your organization, while enhancing your efforts to meet the provisions of the Patient Protection and Affordable Care Act.

    Blog
    January 2016 Blog

    It’s the little things that matter when it comes to the message you are sending your patients and their families. In other words, the better your waiting rooms and public spaces look, the louder the message you’ll send to your audience that you care about them, their comfort, and their safety.

    Blog
    April 2015 Blog

    Do you involve your physicians and nurses in your design and renovation efforts? If not, you could be missing out on a valuable resource to help you better meet the provisions of healthcare reform, which require high quality and efficient care. Better yet, your staff is already on your payroll—and they know your operations better than anyone else!

    Blog
    April 2015 Blog

    The passage of healthcare reform has increased the demand for healthcare services in communities all across the country. For many hospitals, this translates into the need for more beds and bigger facilities. But with the current emphasis on providing high quality care in a cost effective setting, the truth is that in today’s challenging marketplace, bigger isn’t necessarily better.

    Blog
    January 2016 Blog

    The value of taking a patient-centered approach to providing healthcare seems obvious. After all, the patient is the one who ultimately reaps the benefits of good health, so shouldn’t he or she also have the chance to take an active role in his treatment process, guiding his own outcomes? That’s the premise of a Patient-Centered Medical Home. Yet for healthcare organizations that provide a safety need for low-income and high risk populations, getting some of the poorest and sickest patients involved in their own care can be quite challenging.

    Blog
    January 2016 Blog

    How far do you go to involve your patients as a valued part of your organization? The answer may become increasingly important over the next few years. In the current healthcare climate, accrediting bodies and insurers are expecting providers to step up their efforts to design their care models in such a way as to encourage patients to take an active role in their own medical care.

    Blog
    January 2016 Blog

    Have you earned the designation of a Patient-Centered Medical Home (or PCMH) yet? If not, now is a good time to explore this up-and-coming model of excellence, which can be of benefit to both your patients and your organization, especially when you support the concept with your facility design so it all comes together seamlessly.

    Blog
    March 2015 Blog

    Life in most healthcare organizations passes at a rapid pace. Sounds familiar, right? And in the frenzy of the moment, you probably find that opportunities for your staff to communicate with one another are often overlooked. Yet such internal communication is essential for efficiency, safety, and consistency in patient care. So how do you find that balance without tipping the scale?

    Blog
    March 2015 Blog

    When you think of your organization’s setting, you probably focus on its visual and functional aesthetics. But do you also connect the design approach to the logistics of the communication that occurs in the space? If not, you could be missing some very real opportunities for improvement, since research reveals that the two can be closely linked.

    As the focus in healthcare hones in more and more on that all-essential interaction between physicians and patients, you’ll want to be more aware of how your design choices facilitate such meaningful communication.

    Blog
    March 2015 Blog

    When you think of your communication goals, they’re probably focused on promoting your healthcare organization broadly within your community. Of course this is an essential ingredient in attracting highly qualified staff and building patient volume. But did you know that it’s also just as important—if not more so—to develop an internal communication strategy?