Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.
The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
In today’s demanding healthcare marketplace, your design choices need to do double duty. They need to reflect your mission to prevent the transmission of germs in your facility while also incorporating a patient-centered care approach to help people feel at home in your units.
But this raises a serious question: Can safety and comfort co-exist? The answer is a resounding “yes.” Many modern facilities are finding creative ways to integrate both missions seamlessly so patients and staff reap the full benefits.