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Insights & Solutions

    Blog
    April 2017 Blog
    The best hospital design plans are only as good as the processes and systems they support. What this means when it comes to patient throughput is that a well-thought-out built environment needs to have well-functioning services and policies in place to ensure that things run in a truly optimal way. One way to do this is to include the “right” people in your efforts from the very beginning onward.
    Blog
    April 2017 Blog
    What message does your Emergency Department (ED) send to patients who step through the doors? If it isn’t a comprehensively welcoming one, you could be increasing patient and family stress levels before they’ve even begun assessment or treatment. As overcrowding in EDs and awareness of the consequences grows within the healthcare industry, it’s crucial to begin taking steps to improve your care environment for staff and patients.
    Blog
    January 2017 Blog

    Today, people are living longer than ever before, and many will have greater needs for medical care in their later years. In fact, as baby boomers age, many will be living with chronic health problems requiring a coordinated approach to manage these issues effectively and efficiently.

    Blog
    August 2016 Blog
    “So, what is population health, anyway?” is a question I hear often—and the answers that follow really run the gamut. There is already a wide range of interpretations of what population health really means, and how it plays out in the real world.
    Blog
    January 2016 Blog
    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
    Blog
    April 2015 Blog

    Patient-centered care is a hot topic today. But do you know how to integrate this concept into your operations and settings? If not, you could be missing out on some key elements that can strengthen your organization, while enhancing your efforts to meet the provisions of the Patient Protection and Affordable Care Act.

    Blog
    January 2016 Blog

    The value of taking a patient-centered approach to providing healthcare seems obvious. After all, the patient is the one who ultimately reaps the benefits of good health, so shouldn’t he or she also have the chance to take an active role in his treatment process, guiding his own outcomes? That’s the premise of a Patient-Centered Medical Home. Yet for healthcare organizations that provide a safety need for low-income and high risk populations, getting some of the poorest and sickest patients involved in their own care can be quite challenging.

    Blog
    January 2016 Blog

    How far do you go to involve your patients as a valued part of your organization? The answer may become increasingly important over the next few years. In the current healthcare climate, accrediting bodies and insurers are expecting providers to step up their efforts to design their care models in such a way as to encourage patients to take an active role in their own medical care.

    Blog
    January 2016 Blog

    Have you earned the designation of a Patient-Centered Medical Home (or PCMH) yet? If not, now is a good time to explore this up-and-coming model of excellence, which can be of benefit to both your patients and your organization, especially when you support the concept with your facility design so it all comes together seamlessly.

    Blog
    March 2015 Blog

    When you think of your organization’s setting, you probably focus on its visual and functional aesthetics. But do you also connect the design approach to the logistics of the communication that occurs in the space? If not, you could be missing some very real opportunities for improvement, since research reveals that the two can be closely linked. As the focus in healthcare hones in more and more on that all-essential interaction between physicians and patients, you’ll want to be more aware of how your design choices facilitate such meaningful communication.