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Insights & Solutions

    Blog
    January 2016 Blog
    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
    Blog
    January 2016 Blog

    It’s the little things that matter when it comes to the message you are sending your patients and their families. In other words, the better your waiting rooms and public spaces look, the louder the message you’ll send to your audience that you care about them, their comfort, and their safety.

    Blog
    January 2016 Blog

    Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.

    Blog
    April 2015 Blog

    In today’s demanding healthcare marketplace, your design choices need to do double duty. They need to reflect your mission to prevent the transmission of germs in your facility while also incorporating a patient-centered care approach to help people feel at home in your units. But this raises a serious question: Can safety and comfort co-exist? The answer is a resounding “yes.” Many modern facilities are finding creative ways to integrate both missions seamlessly so patients and staff reap the full benefits.