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Insights & Solutions

    Blog
    April 2017 Blog
    What message does your Emergency Department (ED) send to patients who step through the doors? If it isn’t a comprehensively welcoming one, you could be increasing patient and family stress levels before they’ve even begun assessment or treatment. As overcrowding in EDs and awareness of the consequences grows within the healthcare industry, it’s crucial to begin taking steps to improve your care environment for staff and patients.
    Blog
    January 2016 Blog
    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
    Blog
    March 2015 Blog

    When you think of your organization’s setting, you probably focus on its visual and functional aesthetics. But do you also connect the design approach to the logistics of the communication that occurs in the space? If not, you could be missing some very real opportunities for improvement, since research reveals that the two can be closely linked. As the focus in healthcare hones in more and more on that all-essential interaction between physicians and patients, you’ll want to be more aware of how your design choices facilitate such meaningful communication.

    Blog
    April 2015 Blog

    In today’s demanding healthcare marketplace, your design choices need to do double duty. They need to reflect your mission to prevent the transmission of germs in your facility while also incorporating a patient-centered care approach to help people feel at home in your units. But this raises a serious question: Can safety and comfort co-exist? The answer is a resounding “yes.” Many modern facilities are finding creative ways to integrate both missions seamlessly so patients and staff reap the full benefits.