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Insights & Solutions

    Blog
    January 2016 Blog

    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.

    The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.

    EDAC Advocate Firm Project
    September 2012 EDAC Advocate Firm Project

    The goal for this project was to create a standard process that facilitates appropriate hand washing practice prior to caregiver interaction with the patient.

    Blog
    January 2016 Blog

    Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.

    Blog
    April 2015 Blog

    In today’s demanding healthcare marketplace, your design choices need to do double duty. They need to reflect your mission to prevent the transmission of germs in your facility while also incorporating a patient-centered care approach to help people feel at home in your units.

    But this raises a serious question: Can safety and comfort co-exist? The answer is a resounding “yes.” Many modern facilities are finding creative ways to integrate both missions seamlessly so patients and staff reap the full benefits.