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Insights & Solutions

    Webinar
    August 2014 Webinar
    Behavioral health settings guided by strict safety design measures often result in spaces that are stark, plain, and isolated - potentially exacerbating environmental stressors and escalating already difficult patient situations. Acute care emergency settings have a particular set of challenges as EDs are predicting increased visits from behavioral health patients. Faced with the challenge of designing a behavioral health care setting in the Emergency Department at UnityPoint Health in Rock Island, IL, the project team hypothesized that the creation of a Crisis Stabilization Unit (CSU) with a “Living Room Concept” would provide a higher quality of care to patients while assisting in the staff’s ability to quickly consult and treat a diverse set of patients entering the ED. 
    Tool
    August 2015 Tool
    Developed through extensive review of research, surveys, site tests, and review and validation by expert advisory council members, this standard set of evidence-based design checklists and post-occupancy evaluation (POE) tools can be used by interior designers to apply research to healthcare design projects and to conduct post-occupancy evaluations of three types of hospital patient rooms: adult medical-surgical, adult intensive care, and maternity care.
    Blog
    March 2015 Blog

    Life in most healthcare organizations passes at a rapid pace. Sounds familiar, right? And in the frenzy of the moment, you probably find that opportunities for your staff to communicate with one another are often overlooked. Yet such internal communication is essential for efficiency, safety, and consistency in patient care. So how do you find that balance without tipping the scale?