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Insights & Solutions

    Blog
    April 2017 Blog
    What message does your Emergency Department (ED) send to patients who step through the doors? If it isn’t a comprehensively welcoming one, you could be increasing patient and family stress levels before they’ve even begun assessment or treatment. As overcrowding in EDs and awareness of the consequences grows within the healthcare industry, it’s crucial to begin taking steps to improve your care environment for staff and patients.
    Blog
    January 2016 Blog
    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
    Blog
    January 2016 Blog

    Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.

    Blog
    April 2015 Blog

    In today’s demanding healthcare marketplace, your design choices need to do double duty. They need to reflect your mission to prevent the transmission of germs in your facility while also incorporating a patient-centered care approach to help people feel at home in your units. But this raises a serious question: Can safety and comfort co-exist? The answer is a resounding “yes.” Many modern facilities are finding creative ways to integrate both missions seamlessly so patients and staff reap the full benefits.

    Blog
    April 2015 Blog

    Hospital-acquired infections (HAI) and other easily transmittable diseases are a serious concern in most facilities today. Implementing some of the latest best practices in your physical environment can help to minimize their impact—and help you get the best outcomes from your efforts. When exploring design options that can help to prevent HAI and keep other infectious diseases from spreading, here are three key factors to consider:

    Blog
    November 2014 Blog
    In the ongoing battle to reduce noise in hospital patient units, much attention has been paid to the floor and the ceiling. Over the years, several case studies have shown that sound-absorbing ceiling tile and carpet can help significantly reduce excess noise on a unit. But what about the walls?
    Blog
    October 2014 Blog

    For many years, carpet was considered a no-no for use in most hospital settings beyond waiting areas. The most oft-cited reason was cleanability, as well as a perceived added difficulty for caregivers pushing carts and other wheeled equipment. However, with the growing awareness of the noise issue in hospitals—including the potential financial repercussions, based on the HCAHPS system and the reimbursements tied to it—carpet is getting a second look in some facilities looking to decrease overall noise levels.