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Insights & Solutions

    Executive Summary
    July 2018 Executive Summary

    This summary compiles the executive summaries of six Safety Risk Assessment Issue Briefs to provide a high-level overview of the latent conditions of the built environment and their related design categories found in the CHD SRA toolkit.

    Blog
    January 2016 Blog

    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.

    The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.

    Issue Brief
    March 2014 Issue Brief

    As part of the noise toolbox, in this issue brief you will learn about how excessive noise can negatively impact patients and staff in the hospital environment, ways to improve patients’ perception of sound, and low-cost, medium-cost, and high-cost design strategies that can reduce noise.

    Blog
    January 2016 Blog

    Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.