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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

    Executive Summary

    Safety Risk Assessment: The Center for Health Design Toolkit - Risk Components
    July 2018 ∘ Executive Summary

    This summary compiles the executive summaries of six Safety Risk Assessment Issue Briefs to provide a high-level overview of the latent conditions of the built environment and their related design categories found in the CHD SRA toolkit.
    Blog

    Coming Clean on the Link Between Perception of Cleanliness and Patient Satisfaction

    January 2016 ∘ Blog

    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.

    The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.