Insights & Solutions

Learn about: how innovative design can be achieved at the same or similar cost, how design can result in a well-regarded community landmark, and how community-based care improves patient use and compliance with regimens.

Aging often involves a multitude of changing needs and priorities. However, there are human needs and desires that remain constant throughout the life course. Design strategies for aging must not only address basic physiological and safety needs, but attend to higher-level human needs as well. The universal design approach is being adopted by many forward-thinking designers who aim to support equitable, flexible, and accessible environments for all users.

The goal for this project was to create a world-class facility using evidence-based design (EBD), LEED, and patient- and family–centered strategies. The re-design of the Ft. Bliss Army Medical Center not only took into account the Military Health System (MHS) World-Class Checklist, but also information gathered from 14 EBD working groups to further influence the design. 

Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.