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Insights & Solutions

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    Webinar
    August 2018 Webinar
    ​ This webinar will highlight how patient data can be used in research, discuss the process of requesting and acquiring patient data, and explain how to conduct analyses to test design hypotheses. Patient-level medical records data has been a largely untapped resource in healthcare design research, despite its potential to help our field generate stronger evidence of the impact of design on patient outcomes.
    Webinar
    January 2018 Webinar
    This webinar introduces the new, easier to use, online interface for The Center’s Safety Risk Assessment (SRA) toolkit, a proactive and systematic approach to designing and renovating healthcare facilities for safety. Originally developed through research and consensus to support the requirements of the FGI Guidelines, The Center's research team will walk you through the why, what, and how of each part of the online SRA toolkit illustrating features with vignettes gathered from the testing process.  
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    Webinar
    May 2015 Webinar
    This session will review information from the HCAHPS and Press Ganey Surveys to understand how reliably patient expectations related to room cleanliness are being met. These data help to identify the types of hospitals and patients that are most at risk for poor cleanliness reports. The webinar examines ways in which these perceptions are related to other organizational outcomes, including “positive word of mouth” and hospital-acquired infection scores. The session ends with a review of design considerations to facilitate room cleaning and improving patient perceptions of cleanliness. 
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    Webinar
    October 2014 Webinar
    This presentation outlines the process of linking patient satisfaction to healthcare environments. Sentiment analysis assigns values to the thoughts and feelings of patients and family provided in satisfaction surveys through written word, digital format and voice recordings. This data identified root causes for negative feedback. challenging traditional best practices in healthcare planning and design. 
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    Webinar
    July 2014 Webinar
    The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.
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    Webinar
    January 2014 Webinar
    This session reviews the research and design implemented by HDR at Central Washington and how it integrated lean strategies and all 8 steps of the evidence-based design process to deliver a new patient bed tower. Learn how these strategies have impacted both work processes and employee satisfaction. The presenters will discuss their methodology and results from the research conducted, and how that research impacted the design of the hospital, its occupants, and the efficiency of the building.
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    Webinar
    September 2013 Webinar
    In 2012, The Center for Health Design received a grant from the American Society of Interior Designers (ASID) to develop a standard evidence-based tool for inpatient room design. In a three-phase process, this grant will result in design and evaluation tools for inpatient room design in Medical/Surgical Units, Adult Intensive Care Units (ICU) and Labor Delivery Recovery (LDR) and Maternity Units. The first phase of this project has been completed, resulting in a Beta-test, paper-based version of the Inpatient Room Design Checklist and POE tool for the Med/Surg Room which are shared in this presentation.
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    Webinar
    August 2013 Webinar
    How can facilities be planned and designed for the future while maintaining flexibility for evolving demographics and changes in healthcare delivery? What is the impact on the built environment? Learn what members of The Center for Health Design’s Built Environment Network are looking for when considering potential industry partners. They discuss their frustrations and what they see as current shortcomings. They are looking to find the best and brightest in the industry who can help them innovate and develop the healthcare platform of the future.
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    Webinar
    July 2013 Webinar
    In 2011, The Center for Health Design published a glossary of healthcare environment terms and outcome measures commonly used in evidence-based design research for seven key healthcare topics, many of which are tied to CMS reimbursement formulas: health-care associated infections, medical errors, patient falls, patient satisfaction, patient waiting, staff efficiency and staff satisfaction. Learn about the methods used to create the EBD glossary, the work underway to expand the Glossary using the CHD Knowledge Repository, and how you might use this tool in your construction project, during your design education and with EBD research studies.