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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Lessons Learned

Lessons Learned About Patient-Centered Medical Homes
March 2016 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  
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Design Strategies

Design Strategies — Patient-Centered Medical Home
March 2016 ∘ Design Strategies

A key effort in healthcare reform, the rapidly growing and evolving patient-centered medical home model of care calls for design innovations to support its successful implementation.
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Project Brief

Patient-Centered Medical Care Improves Health Outcomes in Native American Community
March 2016 ∘ Project Brief

Learn about: Why every healthcare delivery system should reflect the needs of its community, how reorganizing care teams can improve patient satisfaction without demanding additional resources, and proactive population health modeling tools that enable real-time responses to health trends.
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Executive Summary

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Executive Summary

Learn about: Patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Issue Brief

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Issue Brief

As part of the patient-centered medical home toolbox, in this issue brief you will learn about patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Lessons Learned

Lessons Learned About Perception of Cleanliness
January 2016 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of perception of cleanliness.   
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Issue Brief

Clean Matters: Assessing and Maintaining Environmental Cleanliness in Healthcare Settings
November 2015 ∘ Issue Brief

As part of the cleanliness toolbox, in this issue brief you will learn about how to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.
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Project Brief

MedStar Washington Hospital Center's ER One Incorporates Cleanliness Best Practices
January 2016 ∘ Project Brief

Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.
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Project Brief

New Floors in Hospital Rebuild Project Help to Improve Perception of Cleanliness Ratings
January 2016 ∘ Project Brief

Learn about: the key role flooring played in WellStar Paulding Hospital’s plans to put safety first for staff and patients, how the new flooring is impacting patient perception of cleanliness and improving satisfaction scores, and why Paulding Hospital worked with vendors to achieve the most effective cleaning and maintenance process for the new flooring.
Tool

Ambulatory Care Center Design Tool

December 2015 ∘ Tool

This Ambulatory Care Center Design Tool (ACCDT), developed by Dr. Anjali Joseph and Dr. Zahra Zamani from Clemson University in collaboration with The Center for Health Design (CHD), builds upon a series of papers, best practice case studies and in-depth literature reviews conducted by CHD as well as CHD's Clinic Design Post-Occupancy Evaluation Toolkit – Tool 2 Audit of Physical Environment with additions from a thesis by Crews (2013). The tool supports design teams in making key design decisions about ambulatory care centers linked to evidence based design goals and principles.