× You are not currently logged in. To receive all the benefits our site has to offer, we encourage you to log in now.
  1. Home
  2. Clinical-Based Technology
  3. Industry Guidelines
  4. Patient Experience and Satisfaction

Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

Log in for more information. Not a member yet and want access to an expanded number of resources? Join Now.

All Affiliates
Issue Brief

Clean Hands Save Lives: A Systems Approach to Improving Hand Hygiene
April 2015 ∘ Issue Brief

As part of the infection prevention toolbox, in this issue brief you will learn about the importance of hand hygiene in improving safety, quality, and economic impact, a systems approach to hand hygiene that integrates environmental, operational, and personal factors for infection prevention, and new, effective, and easy-to-implement hand hygiene measures.
All Affiliates
Project Brief

Designing for the Future of Healthcare With a Focus on Five Key Elements
August 2015 ∘ Project Brief

Learn about: why healthcare planners must look to the future, about five key elements that enabled support, flexibility, and patient-centered care, and about the importance of including end users early in the design planning process.
All Affiliates
Interview

Treating Noise at the Source, an interview with Ken Roy, PhD
October 2014 ∘ Interview

Learn about: the key noise issues facing the industry today, design strategies that can be implemented to mitigate noise, the problems with spaces that are too quiet.
All Affiliates
Interview

Noise: Hospitals Need a Unique Approach, an interview with Erica Ryherd, PhD, LEED, AP
October 2014 ∘ Interview

Learn about: why hospitals starting to care more about noise issues, new metrics for noise measurements and why measuring noise in unoccupied rooms is important and holistic approaches to sound reduction.