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Insights & Solutions

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Lessons Learned
March 2016 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  

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Design Strategies
March 2016 Design Strategies

A key effort in healthcare reform, the rapidly growing and evolving patient-centered medical home model of care calls for design innovations to support its successful implementation.

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Lessons Learned
January 2016 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of perception of cleanliness.   

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Executive Summary
November 2015 Executive Summary

Learn about: How to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.

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Issue Brief
November 2015 Issue Brief

As part of the cleanliness toolbox, in this issue brief you will learn about how to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.

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Project Brief
January 2016 Project Brief

Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.

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Tool
January 2016 Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of hand hygiene and infection control in facility design. 

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Design Strategies
January 2016 Design Strategies

A clean healthcare environment helps improve an organization’s infection prevention efforts, patient satisfaction, and bottom-line.  The built environment design constitutes a key component of a systems approach to keeping the healthcare environment clean.

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Project Brief
January 2016 Project Brief

Learn about: the key role flooring played in WellStar Paulding Hospital’s plans to put safety first for staff and patients, how the new flooring is impacting patient perception of cleanliness and improving satisfaction scores, and why Paulding Hospital worked with vendors to achieve the most effective cleaning and maintenance process for the new flooring.

Tool
June 2018 Tool

Healthcare is provided in a variety of settings, from a person’s home to outpatient clinics, to the hospital. While the settings and specific design elements may differ across the continuum of care, the objectives of safety, efficiency, satisfaction, and high quality care remain constant. This set of interactive diagrams provides a link between the evidence base, design strategies, and desired outcomes – in a visually intuitive and actionable format.