Insights & Solutions

Learn about: why healthcare planners must look to the future, about five key elements that enabled support, flexibility, and patient-centered care, and about the importance of including end users early in the design planning process.

As part of the communication toolbox, in this issue brief you will learn about elements of the built environment that improve nurse-patient communication, design interventions that could improve nurse-patient communication as found in the literature and how to ask better questions surrounding this critical relationship during your next project.

This webinar will cover methodological insights from an ongoing Pre/Post Occupancy Evaluation of an Eye Center in Aurora, Colorado. Benefits of a collaborative participatory approach will be shared. We will cover our process of developing data collection methods appropriate for a blind and vision-impaired population, and related considerations when seeking HIPAA and IRB approvals. 

This list of resources is made of up of articles, books, policies, organizations, and more, related to communication.  Use this list to learn more about this topic.

Learn about:

the three main ways pathogens are spread in a healthcare facility, why infection control specialists and designers need to work as a team for best results and ​why more research is needed to determine the impact of specific design features on infection control.

Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and why improving communication can lead to best outcomes and impact a facility’s bottom line. 

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety.