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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Lessons Learned

Lessons Learned About Perception of Cleanliness
January 2016 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of perception of cleanliness.   
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Tool

A Healthcare Reform Primer Tool

August 2015 ∘ Tool

This tool outlines the relationships between design, measures, healthcare reform topics, and the legislation.
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Tool

Ideas to Improve Nurse-Patient Communication
August 2015 ∘ Tool

This tool provides healthcare designers and professionals with ideas on how to improve nurse-patient communication through facility design.
Tool

Hand Hygiene Evaluation Checklist
August 2015 ∘ Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of hand hygiene and infection control in facility design.
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Executive Summary

Clean Hands Save Lives: A Systems Approach to Improving Hand Hygiene
April 2015 ∘ Executive Summary

Learn about: the importance of hand hygiene in improving safety, quality, and economic impact, a systems approach to hand hygiene that integrates environmental, operational, and personal factors for infection prevention, and new, effective, and easy-to-implement hand hygiene measures.
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Interview

Strategic Design Can Improve Patient Perception of Cleanliness and Quality, an interview with Jaynelle F. Stichler, DNS, RN, EDAC, NEA-BC, FACHE, FAAN
January 2016 ∘ Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 
Tool

Patient Room Design Checklist and Evaluation Tool
August 2015 ∘ Tool

Developed through extensive review of research, surveys, site tests, and review and validation by expert advisory council members, this standard set of evidence-based design checklists and post-occupancy evaluation (POE) tools can be used by interior designers to apply research to healthcare design projects and to conduct post-occupancy evaluations of three types of hospital patient rooms: adult medical-surgical, adult intensive care, and maternity care.
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Design Strategies

Design Strategies — Healthcare Reform
September 2015 ∘ Design Strategies
Overview

While discussion of facility design and healthcare reform often focuses on the patient experience of noise and cleanliness as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, design is also a factor in reform-based outcome targets.  

 
Design Strategies

Design Strategies — Infection Control - Hand Hygiene
July 2015 ∘ Design Strategies
Overview

Hand hygiene is the single most important component of healthcare-associated infection prevention. The physical environment plays a key role in promoting hand hygiene. Effective hand hygiene strategies integrate environmental, personal, and organizational/operational elements.    

 
Lessons Learned

Lessons Learned About Infection Control
June 2015 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of infection control.