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Insights & Solutions

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Project Brief
May 2019 Project Brief
Learn about: how a unit redesign for UW Health will serve as a prototype for future redesign projects, why the new unit must be flexible to respond to a variety of staff and patient needs, and how a multidisciplinary team used a range of observational findings and current literature to inform the overall design process.
Interview
April 2019 Interview
Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
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Interview
April 2019 Interview
Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.