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Insights & Solutions

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Project Brief
May 2019 Project Brief
Learn about: how a unit redesign for UW Health will serve as a prototype for future redesign projects, why the new unit must be flexible to respond to a variety of staff and patient needs, and how a multidisciplinary team used a range of observational findings and current literature to inform the overall design process.
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Project Brief
May 2019 Project Brief
Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.
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Interview
April 2019 Interview
Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.