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Insights & Solutions

All Affiliates
Design Strategies
February 2015 Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.

 

 

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Tool
September 2015 Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.