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Insights & Solutions

Tool
June 2018 Tool

Healthcare is provided in a variety of settings, from a person’s home to outpatient clinics, to the hospital. While the settings and specific design elements may differ across the continuum of care, the objectives of safety, efficiency, satisfaction, and high quality care remain constant. This set of interactive diagrams provides a link between the evidence base, design strategies, and desired outcomes – in a visually intuitive and actionable format.

Blog
January 2016 Blog

The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.

Tool
November 2015 Tool

This Clinic Design Post Occupancy Evaluation Toolkit is self-administered and provides a way to collect a variety of data on the physical enviornment, subjective perception of users, and objective healthcare outcomes.

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Tool
August 2015 Tool

This tool provides healthcare designers and professionals with ideas on how to improve nurse-patient communication through facility design.

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Executive Summary
February 2015 Executive Summary

Learn about: elements of the built environment that improve nurse-patient communication; design interventions that could improve nurse-patient communication as found in the literature; how to ask better questions surrounding this critical relationship during your next project.

Executive Summary
March 2015 Executive Summary

Learn about: the importance of social health for older adults, the definitions and characteristics of select social behavior concepts, and design implications of social concepts.

Executive Summary
March 2015 Executive Summary

Learn about: definitions of psychological concepts related to the designed environment, functions of personalization, privacy, wayfinding, and access to nature in meeting psychological needs, and design implications of personalization, privacy, wayfinding, and access to nature.

Executive Summary
March 2015 Executive Summary

Learn about: activities necessary for independent living, the range of residential options for older adults, and the culture change movement that is transforming care environments for the aging population.

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Executive Summary
April 2015 Executive Summary

Learn about: the importance of hand hygiene in improving safety, quality, and economic impact, a systems approach to hand hygiene that integrates environmental, operational, and personal factors for infection prevention, and new, effective, and easy-to-implement hand hygiene measures.

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Issue Brief
April 2015 Issue Brief

As part of the infection prevention toolbox, in this issue brief you will learn about the importance of hand hygiene in improving safety, quality, and economic impact, a systems approach to hand hygiene that integrates environmental, operational, and personal factors for infection prevention, and new, effective, and easy-to-implement hand hygiene measures.