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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Webinar

Turning Renovation into Transformation
May 2019 ∘ Webinar

In this webinar explore: when the new Women’s Clinic at Grady Hospital opened its doors in late 2017, more than a renovation was unveiled. A complete transformation of operations and processes influenced planning of the 28-exam room clinic, designed to improve the patient experience and provider efficiency. 
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Webinar

Patient Experience: The "X" Factor of Design
May 2019 ∘ Webinar

Explore insights gained from a multiyear research effort by Gensler to identify and quantify the factors of design that impact the human experience, as well as other industry sources. This webinar digs deeper to explore a trend discussed at these two speakers' standing-room only session at Healthcare Design Expo & Conference 2018.
Project Brief

How Evidence-Based Design and Lean Philosophies Worked Together to Create a Flexible Prototype Unit for UW Health
May 2019 ∘ Project Brief

Learn about: how a unit redesign for UW Health will serve as a prototype for future redesign projects, why the new unit must be flexible to respond to a variety of staff and patient needs, and how a multidisciplinary team used a range of observational findings and current literature to inform the overall design process.
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Project Brief

Taking an Empathic Approach In the Design of the Center for Cancer and Blood Disorders
May 2019 ∘ Project Brief

Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.
EBD Journal Club

A Systematic Literature Review of Empirical Studies on Decentralized Nursing Stations
April 2019 ∘ EBD Journal Club

Evidence-Based Design Journal Clubs are one-hour sessions that provide opportunities to interact with authors who recently published EBD papers or articles in peer-reviewed journals such as HERD. Learn as they share ways to put their research into practice.
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Webinar

Improving the User Experience: Moving Procedures Off-Site
April 2019 ∘ Webinar

In this webinar, attendees will learn how the University of Virginia Medical Center was able to improve the patient experience and increase individualized patient care by moving its endoscopy department outside of the main hospital campus. 
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Interview

How Applying a Human Factors Ergonomics Approach Helps Optimize the Design, Function, and Safety of Units at Yale New Haven Health System, an interview with Jessica Ray and Stephanie Sudikoff
April 2019 ∘ Interview

Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
Issue Brief

Healthcare at Home: A White Paper
April 2019 ∘ Issue Brief

A White Paper Supporting the Healthcare at Home Interactive Design Diagrams

 
Interview

The Need to Incorporate Continuous Improvement Into Healthcare Design Plans, an interview with Roger B. Call
April 2019 ∘ Interview

Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.
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Webinar

Don’t Get Bugged: Designing for Modern Infectious Diseases
March 2019 ∘ Webinar

This webinar will focus on a case study on the efficient design of one of the largest treatment centers for infectious diseases in the U.S. The University of Texas Medical Branch Galveston’s new six-bed bio-containment critical care unit will serve as a multifunctional patient care space that is equipped to treat patients with the most highly contagious diseases.