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Insights & Solutions

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Interview
August 2017 Interview
Learn about: Ellis Medicine’s struggle to service a higher ED volume after two local hospitals closed their doors; why the new ED was initially unable to meet the high patient demand; and how a transitional unit, a split-flow model, and other strategic design choices ultimately helped improve ED throughput.
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Lessons Learned
April 2017 Lessons Learned
The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of emergency department throughput.  
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Interview
April 2017 Interview
Learn about: how the aging of the population contributes to overcrowding in EDs today, why some hospitals are creating ED areas specifically for seniors, with enhanced lighting, non-slip flooring, and other safety features, the need for Clinical Decision Units to provide a place for emergency patients who require a longer stay in order to free up space in the ED, and the challenges that behavioral health and chemical dependency patients pose to EDs, and how best to address these issues.
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Interview
April 2017 Interview
Learn about: some of the biggest logistical challenges impacting emergency care delivery, design strategies to address emergency department throughput, and ways that scenario planning can help healthcare organizations prepare for future ED volumes and needs.
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Design Strategies
April 2017 Design Strategies
These design strategies have been identified in the current evidence-based design literature as supporting efficient emergency department (ED) throughput. These are best reviewed at the very beginning of a project to assess the “fit” of each strategy within your unique ED organization. Design teams should work with ED leadership to ensure that these goals are integrated into the final design.