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Insights & Solutions

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Tool
August 2015 Tool

This tool outlines the relationships between design, measures, healthcare reform topics, and the legislation.

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Interview
January 2016 Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 

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Lessons Learned
June 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of infection control.  

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Project Brief
March 2015 Project Brief

Learn about: how Palomar Health facilitated an improvement in patient-provider and staff communication, about the multiple benefits of the organization's new decentralized nursing stations, and how the newly designed healing environment contributed to patient comfort and satisfaction.