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Insights & Solutions

Blog
January 2016 Blog
The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
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Tool
August 2015 Tool
This tool outlines the relationships between design, measures, healthcare reform topics, and the legislation.
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Executive Summary
March 2015 Executive Summary
Learn about: common age-related changes in physical abilities, frequently occurring age-related sensory changes, and supportive adjustments to the physical environment that compensate for functional loss.
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Executive Summary
March 2014 Executive Summary
Learn about: how excessive noise can negatively impact patients and staff in hospital environments, the various ways to improve patients’ perception of sound, and the specific low cost, medium cost, and high cost design strategies that can reduce noise. 
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Interview
January 2016 Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 

EDAC Advocate Firm Project
September 2012 EDAC Advocate Firm Project
The goal of this project was to reduce noise and distractions in the patient care environment in the design of a new adult cardiac ICU. 
EDAC Advocate Firm Project
September 2012 EDAC Advocate Firm Project
The goal of this project was to improve patients’ overall outpatient surgery experience by reducing wait times, reducing the number of transfers/handoffs for each patient, and increasing on-time starts for surgical procedures.
EDAC Advocate Firm Project
September 2012 EDAC Advocate Firm Project
The goal for this project was to create a standard process that facilitates appropriate hand washing practice prior to caregiver interaction with the patient.
EDAC Advocate Firm Project
September 2012 EDAC Advocate Firm Project
The goal for this project was to establish the first separately licensed children’s hospital in the community of El Paso, Texas with an interior environment that is patient-centered, family focused, community accessible, culturally compatible and a magnet for the recruitment of pediatric medical staff.  
EDAC Advocate Firm Project
September 2012 EDAC Advocate Firm Project
The goal for this project was to create an environment in which art would aid in reducing stress and foster wellbeing while functioning as a supportive component in the overall healing process.