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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Interview

Designers Have a Critical Role in Building Healthy Communities, an interview with David Burney, FAIA
May 2016 ∘ Interview

Learn about: strategies designers can use to improve population health, ways healthcare administrators can help improve their patients' overall quality of life and The Active Design Guidelines.
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Interview

Small is Beautiful: Patient-Centered Medical Home Model May Be the End of Large Hospitals and Healthcare Facilities, an Interview with Dan Thomas, AIA, EDAC
November 2015 ∘ Interview

Learn about: the ways facility design can support the patient-centered medical home model, the key issues and challenges associated with implementing this model and the outcomes that can be positively impacted through patient-centered medical homes.
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Interview

Redesigning the Primary Care System Into Patient-Centered Medical Homes, an interview with Beverley H. Johnson
November 2015 ∘ Interview

Learn about: the ways patient-centered medical homes are changing care environments, the importance of involving patients in the creation of patient-centered medical homes and the outcomes that can be improved for patients as a result of patient-centered medical homes.
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Interview

Building Environments and Experiences That Build Patient Trust, an interview with Jake Poore
October 2014 ∘ Interview

Learn about: holistic, cultural solutions to the challenges of the mandated move in healthcare from volume to value, the key to successful cultural transformations and the ways a healthcare organization can understand the patient experience to be successful.
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Interview

The Role of Design in Fostering Effective Communication, an interview with Beverley H. Johnson
February 2015 ∘ Interview

Learn about: the barriers to good patient and provider communication, the ways designers and architects can improve patient and provider communication and the importance of involving patients in the design process.
Blog

Stepping Up Efforts for High-Risk Populations
January 2016 ∘ Blog

The value of taking a patient-centered approach to providing healthcare seems obvious. After all, the patient is the one who ultimately reaps the benefits of good health, so shouldn’t he or she also have the chance to take an active role in his treatment process, guiding his own outcomes? That’s the premise of a Patient-Centered Medical Home. Yet for healthcare organizations that provide a safety need for low-income and high risk populations, getting some of the poorest and sickest patients involved in their own care can be quite challenging.
Blog

Using Clinical Space to Shape Patient-Provider Communication

March 2015 ∘ Blog

When you think of your organization’s setting, you probably focus on its visual and functional aesthetics. But do you also connect the design approach to the logistics of the communication that occurs in the space? If not, you could be missing some very real opportunities for improvement, since research reveals that the two can be closely linked.

As the focus in healthcare hones in more and more on that all-essential interaction between physicians and patients, you’ll want to be more aware of how your design choices facilitate such meaningful communication.