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Insights & Solutions

All Affiliates
Interview
April 2019 Interview

Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.

Interview
April 2019 Interview

Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.

Interview
February 2018 Interview

Learn about how the design of a new psychiatric facility strives to normalize mental illness through carefully chosen materials with the goal of creating a “homey,” non-institutional setting, why private patient rooms will be included in the new final building as an important part of the design concept, and how research helped shape the architects’ beliefs that the built environment should support patients’ dignity and independence as part of the recovery process.

All Affiliates
Interview
April 2017 Interview

Learn about: how the aging of the population contributes to overcrowding in EDs today, why some hospitals are creating ED areas specifically for seniors, with enhanced lighting, non-slip flooring, and other safety features, the need for Clinical Decision Units to provide a place for emergency patients who require a longer stay in order to free up space in the ED, and the challenges that behavioral health and chemical dependency patients pose to EDs, and how best to address these issues.

All Affiliates
Interview
April 2017 Interview

Learn about: some of the biggest logistical challenges impacting emergency care delivery, design strategies to address emergency department throughput, and ways that scenario planning can help healthcare organizations prepare for future ED volumes and needs.

All Affiliates
Interview
August 2015 Interview

Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and why improving communication can lead to best outcomes and impact a facility’s bottom line. 

All Affiliates
Interview
March 2015 Interview

Learn about: how patient rooms can flex to meet treatment requirements and increase capacity, why caregivers must work side by side with architects and designers and how a redesign of processes and staff work habits allows for an increase in efficiency.