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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Project Brief

How Evidence-Based Design and Lean Philosophies Worked Together to Create a Flexible Prototype Unit for UW Health
May 2019 ∘ Project Brief

Learn about: how a unit redesign for UW Health will serve as a prototype for future redesign projects, why the new unit must be flexible to respond to a variety of staff and patient needs, and how a multidisciplinary team used a range of observational findings and current literature to inform the overall design process.
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Interview

How Applying a Human Factors Ergonomics Approach Helps Optimize the Design, Function, and Safety of Units at Yale New Haven Health System, an interview with Jessica Ray and Stephanie Sudikoff
April 2019 ∘ Interview

Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
Interview

The Need to Incorporate Continuous Improvement Into Healthcare Design Plans, an interview with Roger B. Call
April 2019 ∘ Interview

Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.