× You are not currently logged in. To receive all the benefits our site has to offer, we encourage you to log in now.

Insights & Solutions

Issue Brief
November 2016 Issue Brief

As part of the impact of aging toolbox, in this issue brief you will learn about the current state of aging and associated health conditions, the alignment between universal design and sustainable design strategies inspired by environments for aging, and universal design models that enable flexible and adaptable spaces to support aging needs and human needs.

Project Brief
November 2016 Project Brief

Learn about: the homelike model for resident care Riverside Assisted Living Facility Administration wanted to apply, the full-scale mock-ups of the proposed living spaces that launched the project, and the ‘neighborhood’ concept that enables greater resident independence as well as safety.

All Affiliates
Lessons Learned
March 2016 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  

All Affiliates
Design Strategies
March 2016 Design Strategies

A key effort in healthcare reform, the rapidly growing and evolving patient-centered medical home model of care calls for design innovations to support its successful implementation.

All Affiliates
Lessons Learned
January 2016 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of perception of cleanliness.   

All Affiliates
Issue Brief
November 2015 Issue Brief

As part of the cleanliness toolbox, in this issue brief you will learn about how to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.

All Affiliates
Project Brief
January 2016 Project Brief

Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.

All Affiliates
Project Brief
January 2016 Project Brief

Learn about: the key role flooring played in WellStar Paulding Hospital’s plans to put safety first for staff and patients, how the new flooring is impacting patient perception of cleanliness and improving satisfaction scores, and why Paulding Hospital worked with vendors to achieve the most effective cleaning and maintenance process for the new flooring.

Tool
June 2018 Tool

Healthcare is provided in a variety of settings, from a person’s home to outpatient clinics, to the hospital. While the settings and specific design elements may differ across the continuum of care, the objectives of safety, efficiency, satisfaction, and high quality care remain constant. This set of interactive diagrams provides a link between the evidence base, design strategies, and desired outcomes – in a visually intuitive and actionable format.

Blog
January 2016 Blog

The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.