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Insights & Solutions

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Design Strategies
February 2015 Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.

 

 

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Project Brief
March 2015 Project Brief
Learn about: sustainable healthcare and what it means to Adelante, the organization's method to evaluate design and operational needs for their new flagship facility, and specific strategies implemented to improve patient and provider communication.