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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Lessons Learned

Lessons Learned About Patient-Centered Medical Homes
March 2016 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  
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Design Strategies

Design Strategies — Patient-Centered Medical Home
March 2016 ∘ Design Strategies

A key effort in healthcare reform, the rapidly growing and evolving patient-centered medical home model of care calls for design innovations to support its successful implementation.
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Project Brief

Patient-Centered Medical Care Improves Health Outcomes in Native American Community
March 2016 ∘ Project Brief

Learn about: Why every healthcare delivery system should reflect the needs of its community, how reorganizing care teams can improve patient satisfaction without demanding additional resources, and proactive population health modeling tools that enable real-time responses to health trends.
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Executive Summary

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Executive Summary

Learn about: Patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Issue Brief

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Issue Brief

As part of the patient-centered medical home toolbox, in this issue brief you will learn about patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
Tool

Interactive Design Diagrams
June 2018 ∘ Tool

Healthcare is provided in a variety of settings, from a person’s home to outpatient clinics, to the hospital. While the settings and specific design elements may differ across the continuum of care, the objectives of safety, efficiency, satisfaction, and high quality care remain constant. This set of interactive diagrams provides a link between the evidence base, design strategies, and desired outcomes – in a visually intuitive and actionable format.
Tool

Clinic Design Post-Occupancy Evaluation Toolkit (PDF version)
November 2015 ∘ Tool

This Clinic Design Post Occupancy Evaluation Toolkit is self-administered and provides a way to collect a variety of data on the physical enviornment, subjective perception of users, and objective healthcare outcomes.
Executive Summary

Designing for Social Health and Aging
March 2015 ∘ Executive Summary

Learn about: the importance of social health for older adults, the definitions and characteristics of select social behavior concepts, and design implications of social concepts.
Executive Summary

Design for Aging: Psychological Health Among Older Adults
March 2015 ∘ Executive Summary

Learn about: definitions of psychological concepts related to the designed environment, functions of personalization, privacy, wayfinding, and access to nature in meeting psychological needs, and design implications of personalization, privacy, wayfinding, and access to nature.
Executive Summary

Preventing Injuries and Increasing Safety Among Older Adults
March 2015 ∘ Executive Summary

Learn about: the frequency and cost of falls among older adults, reasons older people fall and what can be done to prevent falls, and other safety concerns among older adults.