Insights & Solutions

In this interactive webinar, attendees will explore an expanded view of patient experience and the current State of Patient Experience shared via The Beryl Institute’s 2017 study. The presenter will also dig into what ultimately influences experience and how it impacts all we aspire to achieve in healthcare.    

This webinar highlights the macro factors shaping these realities, along with an in-depth exploration of the various impacts of and opportunities for design. Remember doctor’s visits when you were growing up? The wooden tongue depressor. The well-worn stethoscope. As design harnesses digital, materials, and networking technologies, a very new health experience is just over the horizon. Proactive, lifestyle design, tracking real-time health data, non-invasive tools and custom “just for you” treatments based on your actual genome, are here. 

This webinar will summarize the newest research evidence about how design can improve the delivery of team-based ambulatory care, discusses new metrics being delivered jointly between the Military Health System and Georgia Tech, and discusses how to design for a system with a wide spectrum of purpose-designed healthcare buildings and retrofits of older medical facilities.

This webinar will illustrate how the Sharp team created the new Ocean View Tower, a 170,000-square-foot, 138-bed hospital addition, to go beyond just good practice to a “hardwire the environment” scenario for zero harm to patients, visitors, and staff. The presenters describe the planning, design, and construction from each of their perspectives and share outcomes and critical lessons learned. 

In this webinar learn about the role of the FGI Guidelines in project design and development – What they are; who uses them; and why they are an important as a reference in project reviews, learn about the proposed change to the 2014 Guidelines – How your work will be affected and where to find the research/evidence to support “Access to Nature” in your next project, obtain an understanding of the “Environment of Care” concept – Its basis, components, and use in overall project design, and identify the Advocacy role of the Environmental Standards Council, how it supports the work of the Center for Health Design, and how you can participate.

The Military Health System (MHS) includes over 300 Medical Centers, Hospitals and Clinics located worldwide on Army, Navy, Air Force and Marine Corps installations. In 2011, the MHS began transforming its over 440 primary care practices within MTFs into the PCMH model of care and adopted NCQA PCMH standards to establish consistent Tri-Service operating principles, which the Uniformed Services used to develop MTF operating guidance. As a result, the MHS has been able to standardize business and clinical operational workflow, appointing/scheduling templates, staffing models, performance measures, goals and a capitated revised financing model.  

This session will review information from the HCAHPS and Press Ganey Surveys to understand how reliably patient expectations related to room cleanliness are being met. These data help to identify the types of hospitals and patients that are most at risk for poor cleanliness reports. The webinar examines ways in which these perceptions are related to other organizational outcomes, including “positive word of mouth” and hospital-acquired infection scores. The session ends with a review of design considerations to facilitate room cleaning and improving patient perceptions of cleanliness. 

Much of illumination design and science are concerned with the delivery of optimal lighting conditions to the human eye. There are many more effects than those involving vision, sleep, and circadian rhythms. This presentation will use an "inside-out" approach to consideration of effects of light, by taking a look at how the human nervous system works, and how light is involved in non-visual responses. 

CHD 2014 Changemaker Award Winner Avein Saaty-Tafoya, CEO of Adelante Healthcare, outlines the vision, planning, construction, and implementation phases of the 43,000 sq. ft. comprehensive health center that is Adelante Healthcare Mesa. By engaging staff, patients, board members, the CHD Pebble design community and research partners at CHD and AZ State University, Adelante has demonstrated that EBD is not only possible but an asset when the not-for-profit and ambulatory sectors of the system are developing Capital projects.