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Insights & Solutions

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Webinar
July 2014 Webinar
The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.
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Tool
September 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.