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Insights & Solutions

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Interview
January 2016 Interview

Learn about: the frustrations associated with maintaining clean spaces, the ways designers and architects can set the stage for maintiaining clean spaces, and the importance of training staff to observe patient behavior.  

Blog
January 2016 Blog

It’s the little things that matter when it comes to the message you are sending your patients and their families. In other words, the better your waiting rooms and public spaces look, the louder the message you’ll send to your audience that you care about them, their comfort, and their safety.

Blog
January 2016 Blog

Your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores reflect your patients’ views of the cleanliness of your facility. Yet their visual perceptions might not match the reality of your environment.