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Insights & Solutions

April 2016 Related Resource
This list of resources is made of up of articles, books, policies, organizations, and more, related to patient-centered medical homes.  Use this list to learn more about this topic.
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Tool
March 2016 Tool
This tool provides healthcare designers and professionals with patient-centered medical home principles/goals and how environmental, operational, and people measures can be implemented to achieve said goal.
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Lessons Learned
March 2016 Lessons Learned
The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  
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Design Strategies
March 2016 Design Strategies
A key effort in healthcare reform, the rapidly growing and evolving patient-centered medical home model of care calls for design innovations to support its successful implementation.
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Project Brief
March 2016 Project Brief
Learn about: Why every healthcare delivery system should reflect the needs of its community, how reorganizing care teams can improve patient satisfaction without demanding additional resources, and proactive population health modeling tools that enable real-time responses to health trends.
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Executive Summary
January 2016 Executive Summary
Learn about: Patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Issue Brief
January 2016 Issue Brief
As part of the patient-centered medical home toolbox, in this issue brief you will learn about patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Webinar
March 2013 Webinar
This webinar explores how to: learn about the role of the FGI Guidelines in project design and development – What they are; who uses them; and why they are an important as a reference in project reviews, learn about the proposed change to the 2014 Guidelines – How your work will be affected and where to find the research/evidence to support “Access to Nature” in your next project, obtain an understanding of the “Environment of Care” concept – Its basis, components, and use in overall project design, and identify the Advocacy role of the Environmental Standards Council, how it supports the work of the Center for Health Design, and how you can participate.
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Webinar
June 2015 Webinar
The Military Health System (MHS) includes over 300 Medical Centers, Hospitals and Clinics located worldwide on Army, Navy, Air Force and Marine Corps installations. In 2011, the MHS began transforming its over 440 primary care practices within MTFs into the PCMH model of care and adopted NCQA PCMH standards to establish consistent Tri-Service operating principles, which the Uniformed Services used to develop MTF operating guidance. As a result, the MHS has been able to standardize business and clinical operational workflow, appointing/scheduling templates, staffing models, performance measures, goals and a capitated revised financing model.  
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Webinar
February 2014 Webinar
This webinar will guide you through incorporating ambulatory care design trends and evidenced-based design principles when designing for ambulatory facilities. Learn from success stories at the UW Health – Yahara Clinic, an outpatient facility in Monona, Wisconsin. The presentation highlights Yahara Clinic’s operational concept of self-rooming and design for Integrated Care Team space. Post occupancy outcomes will be shared, including an 83% reduction in staff footsteps and 25% improvement in patient satisfaction scores.