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Insights & Solutions

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Webinar
June 2015 Webinar

The Military Health System (MHS) includes over 300 Medical Centers, Hospitals and Clinics located worldwide on Army, Navy, Air Force and Marine Corps installations. In 2011, the MHS began transforming its over 440 primary care practices within MTFs into the PCMH model of care and adopted NCQA PCMH standards to establish consistent Tri-Service operating principles, which the Uniformed Services used to develop MTF operating guidance. As a result, the MHS has been able to standardize business and clinical operational workflow, appointing/scheduling templates, staffing models, performance measures, goals and a capitated revised financing model.  

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Webinar
February 2014 Webinar

This webinar will guide you through incorporating ambulatory care design trends and evidenced-based design principles when designing for ambulatory facilities. Learn from success stories at the UW Health – Yahara Clinic, an outpatient facility in Monona, Wisconsin. The presentation highlights Yahara Clinic’s operational concept of self-rooming and design for Integrated Care Team space. Post occupancy outcomes will be shared, including an 83% reduction in staff footsteps and 25% improvement in patient satisfaction scores. 

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Project Brief
July 2015 Project Brief

Learn about: the ways hospital planners worked within both architecture and urban planning parameters; a new facility that could serve various populations in a diverse cultural environment; and a hospital setting that could function as a self-sustaining community and enhance wellness.

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Interview
November 2015 Interview

Learn about: the ways facility design can support the patient-centered medical home model, the key issues and challenges associated with implementing this model and the outcomes that can be positively impacted through patient-centered medical homes.

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Interview
November 2015 Interview

Learn about: the ways patient-centered medical homes are changing care environments, the importance of involving patients in the creation of patient-centered medical homes and the outcomes that can be improved for patients as a result of patient-centered medical homes.

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Interview
November 2015 Interview

Learn about: the definition of patient-centered medical homes, the connection between patient-centered medical homes and acute care facilities and ways to implement a patient-centered medical home.

Blog
January 2016 Blog

The value of taking a patient-centered approach to providing healthcare seems obvious. After all, the patient is the one who ultimately reaps the benefits of good health, so shouldn’t he or she also have the chance to take an active role in his treatment process, guiding his own outcomes? That’s the premise of a Patient-Centered Medical Home. Yet for healthcare organizations that provide a safety need for low-income and high risk populations, getting some of the poorest and sickest patients involved in their own care can be quite challenging.

Blog
January 2016 Blog

How far do you go to involve your patients as a valued part of your organization? The answer may become increasingly important over the next few years. In the current healthcare climate, accrediting bodies and insurers are expecting providers to step up their efforts to design their care models in such a way as to encourage patients to take an active role in their own medical care.

Blog
January 2016 Blog

Have you earned the designation of a Patient-Centered Medical Home (or PCMH) yet? If not, now is a good time to explore this up-and-coming model of excellence, which can be of benefit to both your patients and your organization, especially when you support the concept with your facility design so it all comes together seamlessly.