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Insights & Solutions

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Webinar
May 2019 Webinar
Explore insights gained from a multiyear research effort by Gensler to identify and quantify the factors of design that impact the human experience, as well as other industry sources. This webinar digs deeper to explore a trend discussed at these two speakers' standing-room only session at Healthcare Design Expo & Conference 2018.
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Project Brief
May 2019 Project Brief
Learn about: how a practical consideration of all the elements of the new hybrid OR helped guide design choices, the role Human Factors played in optimizing the new space, how process mapping and cognitive walkthroughs furthered the design team’s understanding of the OR’s people and processes, and how buy-in from key stakeholders led to the success of this project and laid the groundwork for future efforts.
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Project Brief
May 2019 Project Brief
Learn about: how a unit redesign for UW Health will serve as a prototype for future redesign projects, why the new unit must be flexible to respond to a variety of staff and patient needs, and how a multidisciplinary team used a range of observational findings and current literature to inform the overall design process.
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Project Brief
May 2019 Project Brief
Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.
Interview
April 2019 Interview
Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
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Interview
April 2019 Interview
Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.